Community Manager

Strategic Responsibilities

Community Development

● Build spaces and platforms where members create value for each other, moving beyond traditional audience-building

● Implement the SPACES model to measure community impact: Support, Product, Acquisition, Contribution, Engagement, Success

● Foster genuine relationships and emotional connections that increase member retention

Member Engagement

● Design both synchronous and asynchronous experiences to provide depth and breadth of connection

● Create opportunities for members to develop social capital within the community

● Cultivate a shared sense of identity and purpose among plant-based community members

Leadership & Culture

● Develop both bonding relationships (within similar groups) and bridging relationships (across different groups)

● Create psychological safety that encourages members to contribute, take measured risks, and collaborate

● Balance business objectives with authentic member value and engagement

Required Qualifications Experience

● Proven track record in community building and engagement

● Strong understanding of plant-based nutrition and lifestyle

● Experience in measuring and tracking community metrics

● Background in event management (both virtual and in-person)

Skills & Attributes

● Ability to create spaces where members feel they belong and have influence

● Strong emotional intelligence and cultural awareness

● Excellence in both written and verbal communication

● Capability to balance member needs with business objectives Success Metrics

● Member engagement and participation rates

● Community-driven content creation

● Member retention and satisfaction

● Program attendance and participation

● Support and resource utilization

● Community growth and development

This position offers the opportunity to build a community that serves as a genuine competitive advantage while making a meaningful impact in people’s lives!